DoubleTree by Hilton Hotel & Executive Meeting Center Omaha-Downtown

The room was excellent. The pool was also remarkable. I've never seen a steel pool before, and the view from the pool was unprecedented for me, since it was very high up in the building. The exercise room was also first rate.

The customer service was beyond great! Very clean rooms with comfortable beds. The location was perfect for us and was easily accessible from the interstate.

The appearance was nice. Friendly staff.

mostly everything except some of the staff at front desk were somewhat rude and didn't tell us or explain nothing about the hotel. She just gave us cards and told us about parking that was all. She didn't tell me nothing else about breakfast, nor pool or anything opening closing to those things. Everything was great but not good customer service.

It's quite, good view, staffs were friendly and helpful. They create a directly line for contacting via text on my phone number so I can ask them quickly any question.