DoubleTree by Hilton Hotel & Executive Meeting Center Omaha-Downtown

It was a safe space. The hotel staff was so nice, we were in the wrong room and she walked the new card up to us! Room was clean and comfortable. Elevator was usually pretty quick.

The appearance was nice. Friendly staff.

mostly everything except some of the staff at front desk were somewhat rude and didn't tell us or explain nothing about the hotel. She just gave us cards and told us about parking that was all. She didn't tell me nothing else about breakfast, nor pool or anything opening closing to those things. Everything was great but not good customer service.

It's quite, good view, staffs were friendly and helpful. They create a directly line for contacting via text on my phone number so I can ask them quickly any question.

The staff was very friendly and accommodating, we enjoyed the cookies alot I am hooked. Convenient parking system and easy to find rooms and move around